About Docuten

Docuten is the first company that brings together digital signature and electronic invoicing software— services that until now had been offered separately. One platform to validate contracts, automate invoicing and comply with European regulations.

In addition to unifying these services, you can manage all your digital documents in the same place. Docuten not only handles electronic invoicing and digital signature, but acts as a  management tool for your company.

Our electronic invoicing software integrates with the “General Points of Entry” for the most prominent public administration offices in Spain, allowing you to send invoices in electronic format. You can also use Docuten to easily handle invoicing with private clients.

Additionally, our digital signature services enable you to sign contracts and other documents will full legal validity either online or through a mobile device.

Learn more about what sets us apart from other providers with this video.

If you would like further information on Docuten’s digital signature or electronic invoicing software, feel free to get in contact with us.

All Docuten solutions meet the highest legal standards. Our solutions allow you to operate globally with full legal guarantees, not only in Europe. Whether your company operates in several countries or you need to exchange documentation with companies or administrations inside and outside the EU, Docuten is the service you are looking for.

• Digital signature: we have all types of signatures listed in Regulation (EU) No. 910 / 2014 on electronic identification and trust services for electronic transactions (eIDAS). We are also recognized by the same regulation as a Qualified Trust Service Provider (QTSP).
• Electronic invoicing: e-invoicing in Europe is regulated by Directive 2014/55/EU, which establishes the use of the EN 16931 standard in the relations between companies and public administrations. Docuten has passed all the compliance tests according to the guidelines set for electronic invoicing and, therefore, is on the list of Electronic Invoicing Services.

Curious about who we are? Docuten is part of Docuten Tech S.L. (formerly Enxendra Technologies S.L.), a company created in 2009 dedicated to e-invoicing and digital signature.

We currently have offices in A Coruña, Madrid and London, and an impressive team of professionals eager to help your company find the right solution for your digital needs.

Previously, we worked with two separate platforms (Hazteunafacturae and Signedoc) before merging them to form Docuten. This is how we have become the first platform to offer e-invoicing, digital signature and payments together in one place. This new, innovative product builds off of the experience and professionalism acquired during the development of our previous endeavours to offer something unparalleled.

To learn more about us, take a look at who we are are and our company history. 

Interested in working with us? Check out our careers page.

When you enter into a contract of service with Docuten, we adapt to your billing level and volume of documents. When you contact us, our team will give you a personalised quote for a contract of service tailored to your company’s needs.

There are various ways to contact our team:

• Email us at ventas@docuten.com explaining your company’s needs, or
• Fill out this form and we’ll get back to you, or
• You can reach us by phone at 981 269 685

Our sales representatives will advise you on the best solution for your company and will draw up a personalised offer.

However, we also have online plans for our digital signature solution. You can see the pricing on our website, in the plans and prices section.

For those of you wondering what languages Docuten is available in, you’ve come to the right place.

Docuten is available in several languages:

• Spanish
• English
• French
• Portuguese
• Brazilian Portuguese
• Italian
• Dutch
• German
• Valencian
• Catalan

And we will continue to add more whenever we can to eliminate language barriers and make it as easy as possible for you.

Register info: to sign up with Docuten, you need to contact our sales department. There are various ways to contact us:

• You can fill out this form and we’ll get back to you;
• send an email to ventas@docuten.com telling us a bit about your company needs;
• or, you can reach us by phone at 981 269 685.

Our sales representatives will advise you on the best solution for your company and will draw up a personalised offer.

You can reach our office customer service by email or phone:

• E-mail: atencionalcliente@docuten.com
• Phone number: 981 269 685

Docuten’s office customer service hours:

• Monday to Thursday from 8:30am to 2:00pm & 3:30pm to 6:00pm
• Fridays from 8:30am to 2:30pm

Or, feel free to contact us through out website.

¿NIf you don’t remember your login details, there are several ways to get back into your account.

→ If you don’t remember the email associated with your Docuten account:

Contact our customer service team, they will identify which email it is from our internal mechanism.

You can contact our customer service team for your login details through:

• This form
• Email: atencionalcliente@docuten.com
• Phone: 981 269 685

→ If you don’t remember your password:

On the Login page, click on “Forgot your password?”  Enter your email and soon after you will receive an email from Docuten with a link to reset your password.

You can change your password once you access the platform again. Go to My information> My username and you will find “Change password” on the top right.

To deactivate your account with Docuten you should contact our customer service department. 

You can do so by emailing atencionalcliente@docuten.com or calling 981 269 685. 

Before you go, we’d love to know why you want to deactivate your account, how your experience has been and if there is something we can do to improve the service.

Thank you for your time with us, and we hope to see you again soon!

To access your documents and invoices you must be registered in Docuten.

Once you close your account, you will not be able to see the history of your documents and invoices. However, they will remain on the platform for a limited period of time and if you re-register, you will once again have access to your document and invoice histories.

As a Qualified Trust Service Provider, we are obligated to keep your documents for a minimum of five years, during which time any of the parties involved can access them if necessary.

Feel free to contact us if you have further questions.