What are the different changes to invoice status?

Invoices receive status updates throughout processing. Through Docuten you can follow all the status updates to an invoices sent to both public and private sector clients.

The different status updates are described below:

Invoice Status updates associated with sending invoices to public administration offices (General Entry Points)

  • Sent: The invoice has been sent correctly.
  • Registered: The invoice has been registered with a General Entry Point and assigned a registration number.
  • Cancellation requested: The sender requests cancellation of the invoice.
  • Cancellation accepted: The client accepts the cancellation.
  • Rejected: The client or processing unit rejects the invoice, indicating the motivation for doing so.
  • Forwarded: When forwarding the invoice..
  • Accepted: The client accepts the invoice via his or her GEP for invoices.
  • Collected: As sender, you can mark your invoices as “collected” within the platform.

Invoice status updates associated with sending invoices to private clients

  • Sent: The invoice has been sent correctly.
  • Received: The client has received the invoice.
  • Open: The client has opened the invoice from the email automatically generated by the platform.
  • Paid: The client marks the invoice as paid on the platform.
  • Collected: As sender, you can mark your invoices as “collected” within the platform to stay organised.

We’d be happy to answer any additional questions you may have, so feel free to contact us.