I don’t remember my login details. What should I do?

If you don’t remember your login details, there are several ways to get back into your account.

If you don’t remember the email associated with your Docuten account:

Contact our customer service team, they will identify which email it is from our internal mechanism.

You can contact our customer service team for your login details through:

If you don’t remember your password:

On the Login page, click on “Forgot your password?”  Enter your email and soon after you will receive an email from Docuten with a link to reset your password.

You can change your password once you access the platform again. Go to My information> My username and you will find “Change password” on the top right.

login details